FAQ
About Us
What does your gallery offer?
We are dedicated to offering high-quality fine art to a worldwide audience of investors and collectors. We have over seven years of experience buying and selling fine art and we can help you select the best pieces for your collection. The artworks that are offered on this website are mainly from artists from the 19th and 20th centuries whose works of art are highly coveted. Therefore, buyers can feel confident that the artworks they buy have a high demand and a remarkable aesthetic quality.
We go through a rigorous due diligence process, including physically inspecting the artworks and verifying their ownership, to ensure that all the details we provide about the artworks offered for sale on this website are accurate.
Payment
How can I pay for an order?
We accept payments by credit and debit cards, Google Pay, and bank transfer. After you click the Inquire About Artwork button on an artwork’s page and submit your information we will let you know if the artwork is available and if so we will send you the payment instructions by email. You can visit our How To Order page for more information.
Shipping
How much does shipping cost?
Shipping is free of cost to the buyer. We will ship the products to the shipping address that you provided us shortly after we receive your payment for the products. Then we will send you the shipment’s tracking information to your email address after we receive it so that you can track the shipment.
How long will it take for the order to arrive?
Orders normally take from 1 - 2 weeks to be delivered.
Refunds
Do you issue refunds?
We will issue you a full refund of your payment for a product if it is no longer in stock. We will also issue you a full refund if the product you receive is not as described in the product's page or was lost or damaged during shipping. In the case of artworks, such as paintings, they are not as described if they do not look like the image(s) in the product's page or if they have different dimensions, medium, or surface than what is written in the product's description; this refund policy only applies to the artworks and does not apply to frames or any other add-ons. If a product is no longer in stock we will send you a refund within 7 days after we receive the payment in our bank account. To request a refund for a product that is not as described or was damaged during shipping you must contact us within 14 days of receiving the product and send us any images and videos that serve as evidence. To request a refund for a product that was lost during shipping you must contact us through email within 14 days after we provide you with the shipment's tracking information. All refund requests are processed within 7 days after we inform you that we have approved your refund request and will be sent by wire transfer to your bank account.
Contact
I have questions. How can I contact you?
You can send us a message through our Contact Us page and we will reply to your message by email as soon as possible.