Refund Policy

We will issue you a full refund of your payment for a product if it is no longer in stock. We will also issue you a full refund if the product you receive is not as described in the product's page or was lost or damaged during shipping. In the case of artworks, such as paintings, they are not as described if they do not look like the image(s) in the product's page or if they have different dimensions, medium, or surface than what is written in the product's description; this refund policy only applies to the artworks and does not apply to frames or any other add-ons. If a product is no longer in stock we will send you a refund within 7 days after we receive the payment in our bank account. To request a refund for a product that is not as described or was damaged during shipping you must contact us within 14 days of receiving the product and send us any images and videos that serve as evidence. To request a refund for a product that was lost during shipping you must contact us through email within 14 days after we provide you with the shipment's tracking information. All refund requests are processed within 7 days after we inform you that we have approved your refund request and will be sent by wire transfer to your bank account.