Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store or send us a message through a contact form, we collect the personal information you give us such as your name, email address, shipping address and messages.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to send us a message, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate any laws or regulations.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to us. Currently we only share your personal information with payment gateways and processors involved in your purchase from us through this website.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We do not respond to Do Not Track signals from Web browsers.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - YOUR RIGHTS

You have the right to request a copy of any personally identifiable information that we hold about you. If you would like a copy of your personally identifiable information, please contact us. If you discover that the information we hold about you is incorrect or out of date, you may correct your information by visiting this site, or email us for further assistance.

You may ask us to delete the personal data we hold about you in certain circumstances. It may not be possible for us to delete all the information we hold about you where we are fulfilling a transaction or have a legal basis to retain the information, however please contact us to discuss how we can assist you with your request.

When we process your information on the basis that you have consented to such processing, you have the right to withdraw your consent, or ask us to stop or restrict processing the personally identifiable information we have about you, at any time by contacting us.

Please direct any questions, including any requests to exercise your legal rights, to us.

If you are in the European Union, you have the right to make a complaint at any time to the relevant data protection authority in your country.

We will retain your information for as long as your account is active or as needed to fulfill your requests, provide you with the service, comply with our legal obligations, resolve disputes, and enforce our agreements.

SECTION 8 - EU CUSTOMER RIGHTS

RIGHT TO BE INFORMED

As a site customer or user, the site processes your personal information at the time you create an account to access the service and keeps a record of your account details to enable you to log in and access the service. The site also processes your personal information when you provide it in order to access the service or for marketing purposes. The site will also continue to process your information to send account and marketing emails.

RIGHT TO ACCESS 

If you wish to obtain a detailed report of your personal information and associated supplementary information that the site has processed, please contact us.

RIGHT TO RECTIFICATION

As a site customer or user, if you wish to rectify any of your personal data that was entered incorrectly at the time you created an account or when you provided it in order to access the service or for marketing purposes, please contact us.

RIGHT TO ERASURE

If you wish to exercise your right to erase your personal information from our data stores, please contact us.

RIGHT TO RESTRICT PROCESSING 

As a site customer or user, the site processes your personal information at the time you create an account to access the service and keeps a record of your account details to enable you to log in and access the service. The site also processes your personal information when you provide it in order to access the service or for marketing purposes. If you wish to exercise your right to restrict processing of your personal information, please contact us.

RIGHT TO DATA PORTABILITY

To access your information for the purposes of portability, please contact us.

RIGHT TO OBJECT

As an EU Citizen customer or user, your personal data is only processed on the basis of performance of a contract, legitimate interest or consent.

RIGHTS RELATED TO AUTOMATED DECISION-MAKING INCLUDING PROFILING

As an EU Citizen customer or user, your information is not processed for the purpose of profiling.

SECTION 9 - PROTECTION OF YOUR INFORMATION

We implement a variety of security measures on this site—including using an SSL certificate, forcing HTTPS, using a reverse proxy, and using a Website Application Firewall—to maintain the safety of your personal information when you enter, submit, or access your personal information.

SECTION 10 - COOKIES

We use necessary cookies on this site to facilitate an improved user experience. We currently use tracking cookies or third-party cookies on this site, namely: Lucky Orange (https://settings.luckyorange.net), Google Analytics (https://www.google-analytics.com) and Google Ads (https://googleads.g.doubleclick.net).

SECTION 11 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, review, correct, change or delete any personal information we have about you, register a complaint, or simply want more information, contact us by sending an email to privacy@jagauctiongallery.com

EFFECTIVE DATE

The effective date of this privacy policy is September 12, 2024.